Good afternoon team
We are very proud to announce that Family Wise gained its ISO 9001 Accreditation today!
What is an ISO accreditation?
It sets out criteria for a quality management system based on a number of principles, including a strong customer focus, the motivation and commitment of top management, the process approach and continual improvement.
Accreditation is an internationally-recognised Quality Management System standard that helps organisations ensure they meet the needs of customers and other stakeholders within statutory and regulatory requirements related to our service.
The aim of the standard is to improve efficiency and enhance our organisation’s credibility by showing customers that our service meets their expectations.
Following our preassessment today, we have been ‘passed.’ This is not typical, in fact, we prepared ourselves for a ‘fail’ and a list of improvements.
Our ISO 9001 Accreditation is an ongoing 10-year commitment to developing the business. We can now present the icon on all branding.