Family Wise Family Tree

The marketing team is responsible for managing and enhancing the online presence of the business. Their main goal is to promote the company to the global community, increase brand awareness, and drive traffic to attract customers and generate more revenue.

Our team consists of strategic thinkers who excel at handling multiple tasks under tight deadlines. Their contribution to our business is invaluable, as they promote our brand and play a significant role in our success.

By actively promoting the brand on social media, managing the community, and identifying influencers, they are able to deliver exceptional assistance. With the help of social listening, they can reach out to new opportunities and deliver performance reports and analysis, ensuring that the brand continues to thrive.

If you have any work-related concerns, rest assured that our HR team are always ready to lend a listening ear. You can approach any of these team members with complete confidence.

For convenience, many of the HR functions are managed through AI and rely on self-service. You have control of your data and documents through the apps.

Manage your contact details, emergency contact and annual leave requests easily with the Bright HR app. Upon starting, you will receive your login information and can download the app to view your requests. There is also Bright Exchange available through the app with plenty of discount codes.

Kirsty and Sophie are responsible for approving annual leave.

As a small business, it is essential that we ensure there is sufficient staff to cover all of the functions, you will need to confirm that none of your team members will be on leave during the same period before booking your holiday.

It is our policy that annual leave is requested at least two weeks prior to making any arrangements and bookings. Thank you.

It’s important to keep the team informed about your absence from the office if you’ve been granted time off. Remember to update the online rota and the calendar in the hallway so everyone is on the same page. Together, we can maintain a smooth and productive workflow.

There are other applications and policies which are detailed within this section of the site and in the staff handbook.

Our Senior Leadership Team is comprised of James, Kirsty, Sophie, and David. They are responsible for overseeing the overall operations of the business and ensuring that all activities are carried out effectively.

If you have any workplace issues or concerns that you would like to have addressed or discussed by the team, please send an email to slt@family-wise.co.uk  The team holds a meeting every other Tuesday at 11am.

Our dedicated team of subcontractors diligently conducts research remotely to ensure efficient case administration. With their expertise, they efficiently pinpoint current addresses and family connections, enabling us to swiftly contract cases.

Our team of skilled subcontractors is spread out all over the globe, from right here in Calne all the way to Scotland, America, Australia, Canada, and France.

The success of the business significantly hinges on the case management team.

Our case management team possess exceptional research and management skills to guarantee the proper administration of the estates we handle. Their dedication to this responsibility ensures the success of our operations.

Through our case managers, we establish a strong connection between our clients and our research team, ensuring seamless collaboration and success.

Our case support team is an efficient and responsive group that promptly addresses the needs of the case management team.

Our business thrives because of the indispensable work completed by the case support team. They handle important tasks like securing funds, disbursing estates, processing identifications, and estate administration.

The team act as an important link between our case managers and customers. They put in a lot of effort and handle a diverse and substantial workload.