Sally-Ann Nelson

Position:

Case Support – Deputy Manager

What does this mean?

As Deputy manager I help my line manager run the team. I have gained further responsibilities such as keeping check of estate belongings in the office and the family trees on each estate. Along with these responsibilities I continue to do case support tasks such as, approving ID, calling banks, filing documents, and closing estates.

How long have you worked for FWL:

I have worked for FWL since the 9th of January 2024.

Do you have a pet?

Yes, I have a dog. Her name is Chica and she is 10 years old.

More about me:

I enjoy watching movies. I am a big movie buff and have recently started watching Anime. I enjoy a wide range of shows such as Game of Thrones, Dr Who, anything Marvel, and Emily in Paris. I have a little dog who is the best dog in the world!!

I passed CIPD level 3 which is the official HR qualification and am currently studying CIPD level 5 which is equivalent to a degree.

I have been a make-up artist for 19 years so working in an office was a completely new challenge for me. I still work as a freelance make-up artist, but I was needing something more stable in my life which is why I contacted FWL asking if there were any positions available. Luckily, there was! I started in 2024 and I have had a great time ever since.

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