What does this mean?

Office Administration involves generating letters for contact with beneficiaries, dealing with inbound and outbound calls, updating beneficiaries (keeping them in the loop). Other, less common, tasks involve filing paperwork and assisting visitors with their enquiries.

Business Development primarily focuses on reaching out to new organisations in the hopes that it can bring us new business. Currently, this involves councils, solicitors, and medical examiners. Ideally, they can refer new cases to us, especially with the BV list gradually shrinking.

How long have you worked for FWL:

I have been working for FWL since August 2023!

Do you have any pets?

I have two cats, Macey and Maggie.

What is your favourite hobby/pastime?

Going to the gym, PS4, watching football

Favourite sport?

Going to the gym, PS4, watching football, playing darts (even if I’m not that great!)

Aspirations?

Start & finish a Sport and Exercise Science course at University of Bath (placement already secured!) and work in that sector.